State Farm® Insurance Agent Victor Mason

"We recently went through the process of buying a home in Phoenix AZ. Jhoana was very helpful in getting us the homeowners policy we needed and making the adjustments we wanted. She was very pleasant and easy to talk to and explained our coverages perfectly. All the necessary documents were submitted to our mortgage company without a hitch. Great service from Jhoana!"

"Jhoana was very helpful"

"I was extremely impressed by Maggie’s customer service. She’s very attentive and explained all my coverages with patience and in detail. I definitely recommend this place and Maggie helping you with any coverage you may need. Thank you Maggie!"

"I was assisted by Maggie, and have to say she is the most professional Individual I’ve come across as a consumer. She was very detail oriented, helpful & understanding. She is bilingual and answered all my questions, left me feeling confident and truly is the definition of someone exceeding in providing customer service experience!"

"Lashunda was very professional and highly proficient helping us through the process of selecting home and auto insurance!! Looking forward to a great future with you and State Farm!"

"Victor is a great & friendly agent! He’ll help you save money and answer questions with honesty. He found more discounts for me even when I thought I had no more left! UPDATE: Also, shoutout to La'Shunda and the team who noticed (using their online system) that I tried to add a vehicle but experienced a technical issue; they immediately got on the phone and helped get my car insured within 10 minutes."

"Flora is the best out west 😊🤩"

"The customer Service is always top tier with Victor Mason and his amazing team! I know I can reach out with any questions and will be met with a prompt reply that leaves me satisfied with my insurance policy. Thank you!"

"Working with Team Mason State Farm Agency has been great! Always professional, efficient, and helpful with whatever I need. Highly recommend their services."

"Sinceramemnte realmente decepcionada con esta oficina, tengo bastante tiempo con ellos y esta aseguradora realmmente valia la pena cuando la obtuve hace 10 anos y la agente Rosa era muy amable, y respondia a todas mis dudas la unica persona que realmente es profesuonal es Flora, y he tenido muy mala comunicacion con Daniela, Joanna y Maggie, nunca contestan a mis llamadas les dejo mensajes y nunca regresan la llamada e incluso me han mentido diciendo que ellas no estan en la oficina y sorpresa voy y ahi estan, y hace un mes recibi una carta de cancelacion de renovacion de mi poliza y nunca contestaron a mis llamadas me presente en la oficina y no recuerdo si fue joanna o DAniela pero cuando les pedi ayuda simplemente me ignoro y le volvi a preguntar si me posia atender y me dijo que no porque ella ya se tenia que ir y no tenia tiempo para mi en eso salio Maggie y me atendio y me aclaro unas dudas y me dijo Maggie que me regresaria la llamada a mas tardar una semana y nunca lo hizo. sinceramente zero profesionales y sobre todo una de ellas creo que deben tener codigo de vestimenta y no dejar que una de sus empleadas ande ensenando los senos y los gluteos con su ropa escotada y sus vestidos y short super cortos que cuando se agacha se le mira todo, si esa es su manera de atraer clientes hombre que poca credibilidad y etica tienen porque deberian de hacer bien su trabajo y cuando uno tenga un problema ustedes puedan ayudar y asesorar a sus clientes. Daniela, o Joanna por favor cuiden su manera de vestir tan poco profesional espero que su Jefe Victor sepa de quien estoy hablando"

"Lashunda was very helpful and explained everything to me. She was friendly and we had good conversation. Job well done and worth 5 stars."

"Flora was extremely helpful and responsive, as is Daniela who assisted me quickly and professionally."

"Great and fast service. I walked in, got a good quote and a good plan. And I left. Thank you to the very helpful staff at State farm. And extra thanks to Jhoana Sanchez, she was a very helpful and knowledgeable agent. Answered all my questions. And was very helpful with understanding the plans and policies. Thank you."

"Excelente experiencia con Maggie veleta supo explicar todo tengo mi seguro de casa y carros creo que encontró lo mejor para nosotros"

"Great service and great staff! Thanks Maggie 👌"

"Dani Collins consistently provides 5-star service. Her follow up and professionalism keep us coming back. Thank you, Dani."

"Flora is absolutely fantastic! From start to finish, she made my insurance process effortless and stress-free. She is professional, knowledgeable, and truly cares about her clients. Jhoana took the time to answer all my questions and found me the best coverage at a great rate. Her customer service is top-notch, and she made me feel valued every step of the way. I highly recommend Jhoana and the team at Victor Mason State Farm Agency!"

"Lashunda was very polite and helpful. She answered the phone with high spirits and enthusiasm indicating she is satisfied at her work place. She was easy to talk to and answered any questions I had promptly!! Excellent customer service"

"I had the pleasure of working with Jhoana at Victor Mason State Farm Agency, and I cannot recommend her enough! From start to finish, Jhoana demonstrated professionalism, knowledge, and a genuine commitment to helping me with my insurance needs. She took the time to explain all my options, ensuring I understood the details and made an informed decision. Her friendly demeanor and prompt responses made the entire process smooth and stress-free. If you're looking for someone who is both personable and highly skilled, Jhoana is the one to go to at Victor Mason State Farm Agency!"

"Jhoana was professional and very knowledgeable! i was satisfied with her help, i recommend her!"

"Bad experience with Maggie. My life insurance was placed on hold by another agency. According to Maggie I was past due and owed almost 500 dollars. She told me I would just need to pay 233. Lies after another call she says sorry and I still owe more money. Find other options for life insurance!"

"Victor was very helpful and patience! Got my quote quickly - I couldn’t be more happy. Thank you! Highly recommend"

"I Had the pleasure of speaking with Lashunda she was very kind and understanding. She very quick in responding to my emails or left messages. I would recommend this company."

"Best team ever!!!"

"Everyone there is great. They are very professional and they get things done when I call."