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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of judnie galdine francois

judnie galdine francois

November 14, 2024

5  out of  5
rating by judnie galdine francois
"Lashunda was so patient. I really like the services provided by her"
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Jaquetta Shine

October 28, 2024

5  out of  5
rating by Jaquetta Shine
"I love the professionalism, the courtesy, and the concerns for their customers. Absolutely 100 stars from me."
We responded:
"Thank you for joining TeamMasonSF.com We are looking forward to helping you with your insurance needs. "
Profile photo of Chris & Nicci DeMarce

Chris & Nicci DeMarce

October 16, 2024

5  out of  5
rating by Chris & Nicci DeMarce
"Dani and Jhoana at the Victor Mason office have been incredibly helpful as an out of state ‘mother’ helping my 23 yr old get into the right insurance coverage for rental and car coverage. They are quick to respond and delightful to work with! Thanks!!"
We responded:
"Thank you for being a loyal customer. Dani and Jhoana do an amazing job. "
Profile photo of Erika Martinez

Erika Martinez

October 16, 2024

5  out of  5
rating by Erika Martinez
"Thank you Lashonda for all your kind & professional help. I Really appreciate the follow ups & fast communication & overall helping resolve my account during a difficult time."
We responded:
"Thank you for the compliments! Lashunda is great!!!"
Profile photo of Lyle Harmon

Lyle Harmon

September 9, 2024

5  out of  5
rating by Lyle Harmon
"Thank you Dani for being so precessional and for always helping with the questions I have."
We responded:
"Thanks!"
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Bruce Fields

September 5, 2024

5  out of  5
rating by Bruce Fields
"Very fast on their responses, and also very professional"
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JI Logan

September 5, 2024

5  out of  5
rating by JI Logan
"No complaints with Victor Mason's office and his staff. All are always helpful. Dani is a gem. She returned my call in a timely manner and answered all my questions."
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Jervis Smith

August 24, 2024

5  out of  5
rating by Jervis Smith
"Very attentive, knowledgeable crew!"
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greg acedo

August 10, 2024

5  out of  5
rating by greg acedo
"Erika really did a wonderful job quoting and bundling our policies! We saved over $1200 dollars and added a million dollars of Personal Liability coverage! Thank you Erika, your are the best!"
Profile photo of Butch Logan

Butch Logan

August 8, 2024

5  out of  5
rating by Butch Logan
"Customer service is great-I appreciate the expertise and knowledge that was given THANKS"
Profile photo of Dedrique Taylor

Dedrique Taylor

July 2, 2024

5  out of  5
rating by Dedrique Taylor
"Outstanding customer service! Help me navigate the process after having a car accident. Very informative, accurate and timely!! Appreciate you"
Profile photo of Ramiro Solis

Ramiro Solis

June 27, 2024

5  out of  5
rating by Ramiro Solis
"My agent was very professional and did what she could to meet my needs and was easy to work with"
Profile photo of Karissa Sanchez

Karissa Sanchez

June 13, 2024

5  out of  5
rating by Karissa Sanchez
"I have had such a great experience already! Erika helped me save over 400$ from my previous company while allowing me to keep the same coverage! I am beyond grateful to be able to save so much in this economy. I will definitely recommend this company to my family and friends! Thank you for a professional and trustworthy service!"
Profile photo of Javier Jacobo

Javier Jacobo

June 11, 2024

5  out of  5
rating by Javier Jacobo
"I recently switched to Statefarm for both my auto and homeowners policies with the help of Flora Chavez, and I couldn't be happier with the decision. From the initial quote process to the assistance canceling my previous insurance provider, the experience has been seamless. Their customer service is incredibly responsive and helpful, guiding me through every step with clarity and professionalism. Happy to make the switch and I feel confident knowing that both my cars and home are protected against unexpected events. Plus, their rates are competitive, giving me peace of mind without breaking the bank. Overall, I highly recommend this insurance provider to anyone looking for reliable coverage and top-notch service.""
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Eddie Dixon

June 7, 2024

5  out of  5
rating by Eddie Dixon
"A nice guy,"
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Kem T

May 11, 2024

5  out of  5
rating by Kem T
"Had the pleasure of speaking with Erika she was very kind and understanding I would recommend this company"
Profile photo of Karla Chavez

Karla Chavez

May 11, 2024

5  out of  5
rating by Karla Chavez
"Shout outs to Flor for going on and beyond to help us get the best rates 🙌🏼"
Profile photo of Bob Wojack

Bob Wojack

May 10, 2024

5  out of  5
rating by Bob Wojack
"Flora Chavez is one of the most helpful people I’ve ever worked with. She helped me find the lowest cost insurance at the highest quality. She always returns my calls quickly and resolves issues when needed."
Profile photo of Anthony Porter

Anthony Porter

April 26, 2024

5  out of  5
rating by Anthony Porter
"Very helpful, really patient, and truly kind in helping me through my tough times"
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AJ Minero

April 11, 2024

5  out of  5
rating by AJ Minero
"I came in around morning time last Wednesday and this young lady helped me out with getting a quote for car insurance, she so kind i believe her name is Jhoana will definitely come back to do business with her and her team"
Profile photo of Kevin Dahlby

Kevin Dahlby

February 23, 2024

5  out of  5
rating by Kevin Dahlby
"Always great service! Questions answered promptly. I feel well taken care of..."
We responded:
"We appreciate the comments! Thank you! "
Profile photo of Carol Mitchell

Carol Mitchell

February 16, 2024

5  out of  5
rating by Carol Mitchell
"Victor has always been attentive and helpful in working to address our family’s needs. We have multiple plans with his office and he has been the utmost professional! Victor has been our agent for over 25 years!"
We responded:
"Thanks 😊 "
Profile photo of Rick Morgan

Rick Morgan

February 15, 2024

5  out of  5
rating by Rick Morgan
"Nice people in office. If something happens to my vehicle they help me as fast as they can. When I got in 2 auto accidents 3 months from each other they had me in a rental the next day with working on my claims as fast as they could as well."
Profile photo of Ryan Jarvis

Ryan Jarvis

February 14, 2024

5  out of  5
rating by Ryan Jarvis
"The staff here really care about clients! Whenever I speak with them they are always friendly and are in the best of moods! They always help me with any questions I have and go above and beyond!"
Profile photo of leah Landrum Taylor

leah Landrum Taylor

February 13, 2024

5  out of  5
rating by leah Landrum Taylor
"My family and I have trusted Victor Mason and his team with our insurance needs for many years. We always receive professional and impeccable service. This is why we are very comfortable in sharing our high level of satisfaction that we have had with this team."