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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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melodye hinson

July 21, 2025

5  out of  5
rating by melodye hinson
"Been with State Farm for a long time!!! I talked with Ms. Dani and she was more than happy to help me out with information I needed to relocate. Ms. Dani not only mailed out the paperwork but sent me information through email so I would have it for the new property. Wonderful customer service with patience and understanding. Thank you Melodye"
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Karen Gibson

July 18, 2025

5  out of  5
rating by Karen Gibson
"I have to say that La'Shunda was a joy to work with and worked very hard to take care of me and my family. She truly cares about her customers. Consider yourself fortunate if you get a chance to work with her. Thanks La'Shunda!"
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Shavaughn Gibson

July 18, 2025

5  out of  5
rating by Shavaughn Gibson
"La'Shunda has been a rockstar throughout this entire phase of getting things fixed and updated. Even during the more chaotic moments she has gone above and beyond to keep me informed and make sure I have everything in a timely manner. We need more people like her! Thank You Lashunda!"
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Paulette Hudson

July 3, 2025

5  out of  5
rating by Paulette Hudson
"Very professional and timely"
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Brandy Anderson

July 1, 2025

5  out of  5
rating by Brandy Anderson
"Lashonda was amazing to work with! Thank you for all your help."
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Diego Galindo

June 28, 2025

5  out of  5
rating by Diego Galindo
"Great services, flora was super helpful and guided me through all my questions and concerns!"
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Karl Schumacher

June 27, 2025

5  out of  5
rating by Karl Schumacher
"Good communication, quick to respond. Ease of filing a claim online reduced my stress"
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Daniel C Munoz

June 24, 2025

5  out of  5
rating by Daniel C Munoz
"Thank you Flora for making the switch process quick and seamless! Highly recommend this office, they have taken great care of all my family members who referred me as well."
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Aderito Jorge

June 18, 2025

5  out of  5
rating by Aderito Jorge
"Joana me ajudo con un mejor precio para el seguro de auto."
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Frank Miranda

June 17, 2025

5  out of  5
rating by Frank Miranda
"😃"
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Carie Winn

June 10, 2025

5  out of  5
rating by Carie Winn
"We recently went through the process of buying a home in Phoenix AZ. Jhoana was very helpful in getting us the homeowners policy we needed and making the adjustments we wanted. She was very pleasant and easy to talk to and explained our coverages perfectly. All the necessary documents were submitted to our mortgage company without a hitch. Great service from Jhoana!"
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Gavin Hernandez

June 6, 2025

5  out of  5
rating by Gavin Hernandez
"Jhoana was very helpful"
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Miriam Chavez

May 7, 2025

5  out of  5
rating by Miriam Chavez
"I was extremely impressed by Maggie’s customer service. She’s very attentive and explained all my coverages with patience and in detail. I definitely recommend this place and Maggie helping you with any coverage you may need. Thank you Maggie!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julliette Hernandez

May 7, 2025

5  out of  5
rating by Julliette Hernandez
"I was assisted by Maggie, and have to say she is the most professional Individual I’ve come across as a consumer. She was very detail oriented, helpful & understanding. She is bilingual and answered all my questions, left me feeling confident and truly is the definition of someone exceeding in providing customer service experience!"
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Darrell Jenkins

May 5, 2025

5  out of  5
rating by Darrell Jenkins
"Lashunda was very professional and highly proficient helping us through the process of selecting home and auto insurance!! Looking forward to a great future with you and State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mason Mahaffey

May 5, 2025

5  out of  5
rating by Mason Mahaffey
"Victor is a great & friendly agent! He’ll help you save money and answer questions with honesty. He found more discounts for me even when I thought I had no more left! UPDATE: Also, shoutout to La'Shunda and the team who noticed (using their online system) that I tried to add a vehicle but experienced a technical issue; they immediately got on the phone and helped get my car insured within 10 minutes."
We responded:
"We appreciate support. My Team is here to help. "
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Jacky Castillo

April 30, 2025

5  out of  5
rating by Jacky Castillo
"Flora is the best out west 😊🤩"
We responded:
"We thank you for the positive feedback. "
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Dennay King

March 29, 2025

5  out of  5
rating by Dennay King
"The customer Service is always top tier with Victor Mason and his amazing team! I know I can reach out with any questions and will be met with a prompt reply that leaves me satisfied with my insurance policy. Thank you!"
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Alexandria Brown

March 18, 2025

5  out of  5
rating by Alexandria Brown
"Working with Team Mason State Farm Agency has been great! Always professional, efficient, and helpful with whatever I need. Highly recommend their services."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elena Garcia

March 14, 2025

2  out of  5
rating by Elena Garcia
"Sinceramemnte realmente decepcionada con esta oficina, tengo bastante tiempo con ellos y esta aseguradora realmmente valia la pena cuando la obtuve hace 10 anos y la agente Rosa era muy amable, y respondia a todas mis dudas la unica persona que realmente es profesuonal es Flora, y he tenido muy mala comunicacion con Daniela, Joanna y Maggie, nunca contestan a mis llamadas les dejo mensajes y nunca regresan la llamada e incluso me han mentido diciendo que ellas no estan en la oficina y sorpresa voy y ahi estan, y hace un mes recibi una carta de cancelacion de renovacion de mi poliza y nunca contestaron a mis llamadas me presente en la oficina y no recuerdo si fue joanna o DAniela pero cuando les pedi ayuda simplemente me ignoro y le volvi a preguntar si me posia atender y me dijo que no porque ella ya se tenia que ir y no tenia tiempo para mi en eso salio Maggie y me atendio y me aclaro unas dudas y me dijo Maggie que me regresaria la llamada a mas tardar una semana y nunca lo hizo. sinceramente zero profesionales y sobre todo una de ellas creo que deben tener codigo de vestimenta y no dejar que una de sus empleadas ande ensenando los senos y los gluteos con su ropa escotada y sus vestidos y short super cortos que cuando se agacha se le mira todo, si esa es su manera de atraer clientes hombre que poca credibilidad y etica tienen porque deberian de hacer bien su trabajo y cuando uno tenga un problema ustedes puedan ayudar y asesorar a sus clientes. Daniela, o Joanna por favor cuiden su manera de vestir tan poco profesional espero que su Jefe Victor sepa de quien estoy hablando"
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Danny Gibson

March 10, 2025

5  out of  5
rating by Danny Gibson
"Lashunda was very helpful and explained everything to me. She was friendly and we had good conversation. Job well done and worth 5 stars."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elizabeth nemitz

March 7, 2025

5  out of  5
rating by Elizabeth nemitz
"Flora was extremely helpful and responsive, as is Daniela who assisted me quickly and professionally."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sanson Ledezma

March 7, 2025

5  out of  5
rating by Sanson Ledezma
"Great and fast service. I walked in, got a good quote and a good plan. And I left. Thank you to the very helpful staff at State farm. And extra thanks to Jhoana Sanchez, she was a very helpful and knowledgeable agent. Answered all my questions. And was very helpful with understanding the plans and policies. Thank you."
We responded:
"Thank you for the wonderful review. Have a great day!"
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Araceli Quinonez

March 4, 2025

5  out of  5
rating by Araceli Quinonez
"Excelente experiencia con Maggie veleta supo explicar todo tengo mi seguro de casa y carros creo que encontró lo mejor para nosotros"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jerry Larriva

March 4, 2025

5  out of  5
rating by Jerry Larriva
"Great service and great staff! Thanks Maggie 👌"